FAQ

    Frequently Asked Questions

    Everything you need to know about Tálamo and how it can help your trading.

    We come from financial institutions, not from selling courses on social media. We watched the retail trading industry fill up with multilevel gurus, fake accounts, and promises of easy money. That's why we decided to charge nothing: to not be just another one in the crowd. Our mission is to professionalize access to derivatives without you having to pay thousands of dollars.

    Let's be direct: trading is not for everyone. It requires specialization, time, and capital. It's not easy money—quite the opposite. But if you choose to trade, do it professionally. It's not an easy path, but it's the right way.

    Here we answer the questions every skeptical trader should be asking.

    Identity and Infrastructure

    Learn what Tálamo is and how we differ from a traditional broker.

    What exactly is Tálamo?

    Tálamo is a hub of tools and services designed for traders who operate with Exness. We offer calculators, signals, copy trading, account auditing, and education, all in one place.

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    Is Tálamo a broker?

    No. Tálamo is not a broker and does not manage funds. We are an Introducing Broker (IB) of Exness, which means we facilitate access to their services and receive a commission for it, at no additional cost to you.

    Why does Tálamo only work with Exness?

    Exness is a regulated broker with competitive spreads and robust technical infrastructure. Our exclusive integration allows us to offer advanced features like automatic account synchronization and real-time auditing.

    Can I use Tálamo if I already have an Exness account?

    Yes. You can link your existing Exness account to Tálamo to access all our tools. If your account is not affiliated, we'll guide you through the linking process without affecting your current conditions.

    Who is behind Tálamo?

    Tálamo is developed by a team of traders and developers with experience in financial markets and technology. Our goal is to democratize access to professional tools that were previously only available to institutions.

    Is Tálamo regulated?

    Tálamo doesn't require its own regulation because we're not a broker and don't manage funds. We operate as an Introducing Broker under Exness's regulatory umbrella, which is authorized by multiple regulators including FCA, CySEC, and FSA.

    Security and Access

    Understand how we protect your data and credentials at all times.

    How do you protect my Exness credentials?

    We use AES-256 encryption at rest and TLS 1.3 in transit. Your credentials are never stored in plain text and are only used for read-only connections with the Exness API.

    Can you access my funds or execute trades?

    No. Tálamo only has read-only access to your trading account. We cannot execute trades, withdraw funds, or modify your settings. Your capital is always under your exclusive control.

    What data do you collect about me?

    We collect data necessary for the service to function: email, trading history (for auditing), and user preferences. We never sell your data to third parties or use it for external advertising purposes.

    Can I delete my data from Tálamo?

    Yes. You can request complete deletion of your data at any time from your account settings or by contacting support. We comply with GDPR and other data protection regulations.

    Can you modify my open trades?

    No. Our connection to your trading account is strictly read-only. We have no technical capability to open, close, or modify any trade. Your trading terminal remains the only point of control.

    Can I audit what data you have about me?

    Yes. From the settings section, you can request a complete report of all data we store about you, including access history, synchronized account data, and saved preferences.

    Business Model

    Discover how Tálamo can offer free tools and where our revenue comes from.

    How does Tálamo make money if it's free?

    Tálamo receives a commission from Exness for each trader who operates through our platform. This commission comes from the spread you already pay, not an additional cost. It's a win-win model: you get free tools and we receive compensation for the value we provide.

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    Do I pay more spread for using Tálamo?

    No. The spread you pay is exactly the same as you would pay trading directly with Exness. Our commission comes from Exness, not from a surcharge on your trades.

    Are there paid plans or premium features?

    Currently all Tálamo features are free. In the future, we might offer optional premium services, but core tools will always be accessible at no cost for affiliated traders.

    What happens if I stop trading with Exness?

    You can still access Tálamo's public tools, but features that require connection to your trading account (like auditing and synchronization) will stop working until you link an active account.

    How does Exness make money from this?

    Exness makes money through the spread on each trade you make. By partnering with IBs like Tálamo, they expand their reach and offer added value to traders. It's a standard industry model that benefits all parties.

    What happens if Tálamo closes or disappears?

    Your Exness account and funds are completely independent from Tálamo. If we were to stop operating, you would simply lose access to our tools, but your trading account would continue to function normally with Exness.

    Features

    Explore the available tools and how they can improve your trading.

    What tools does Tálamo include?

    Tálamo includes risk and position calculators, trading signals, copy trading, MT4/MT5 account auditing, trading journal, and structured education. All designed to improve your discipline and results.

    How do trading signals work?

    Our signals are generated by experienced analysts and validated before publication. They include entry, stop loss, take profit, and the logic behind each trade. You decide whether to execute them or not.

    What is account auditing?

    Auditing analyzes your trading history to identify patterns, strengths, and areas for improvement. It generates metrics like win rate, profit factor, maximum drawdown, and analysis by instrument or session.

    Can I share my audit publicly?

    Yes. You can generate a public link to your audit to share with other traders, investors, or on social media. You control which metrics are visible and can revoke access at any time.

    How does copy trading work?

    Copy trading allows you to automatically replicate trades from verified traders. You select a strategy, define your risk level, and the system executes trades in your account proportionally to your capital.

    Are signals a guarantee of profit?

    No. No signal or strategy guarantees profits. Trading carries risk of loss. Our signals are educational and support tools, but the final decision and risk management are always your responsibility.

    Can I use Tálamo without trading?

    Yes. You can access public tools like calculators and educational content without needing an active trading account. However, features like auditing and copy trading require a linked account.

    Is there a mobile version of Tálamo?

    Tálamo is a responsive web application that works on any device. We don't currently have a native app, but the mobile experience is optimized so you can access all tools from your smartphone.

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    Risk Warning

    CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70-80% of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

    Tálamo does not offer financial advice. All content is educational and informational. Consult with a financial advisor before making investment decisions.